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How can we help?

There's no separate ticketing system yet — every question reaches a real person directly.

Send a message

Use the contact form for anything account, billing or feature related.

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For a quicker back-and-forth, message us directly on WhatsApp.

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Email or call

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Common questions

How much does AfriSecSys cost?

AfriSecSys costs KES 25 per active guard per month.

Do I pay for managers and supervisors?

No. Pricing is based primarily on the number of active guards.

What happens if my number of guards changes?

Your subscription adjusts according to the configured billing policy and active guard count.

Can I pay annually?

Yes.

Is there a free trial?

Yes, AfriSecSys offers a 30-day trial.

Can I use my own domain?

Yes, custom domains are available on eligible plans.

Can my clients log into the system?

Yes. AfriSecSys provides client portal functionality.

Can I integrate M-Pesa?

Payment integrations can be configured for supported providers.

Don't see your question here? See Pricing for billing questions, or contact us directly.